Water Department Customer Service

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The Water Department provides approximately 5,100 customers with expert, accurate and courteous service. Our experienced staff focuses on the following:

  • Billings and Payments
  • Payment Plans
  • Automatic Payment Program (ACH)
  • Final Bills
  • Customer Information
  • Meter Equipment Service
  • Meter Readings
  • Vacant Property
  • High/Low Water Consumption
  • Cross Connection Program/Backflow Information

Office Location
Village of Norridge
Attn:  Water Department
4000 N Olcott Avenue
Norridge IL 60706

Hours of Operation
Monday – Friday
9 AM – 5 PM
Saturday
9 AM – Noon

Contact Information
Diane Pagano - Department Coordinator/Customer Service
Phone 708-453-0319 / Fax 708-453-9335
dpagano@villageofnorridge.com


After Hours Water Related Emergencies
Police – Non Emergency
708-453-4770