Department Introduction

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Bicycle Registration

Citizens may register their bicycles at the Norridge Police Department for no charge. This service records the make, model, color, etc., of each bicycle. A license sticker is then issued for the owner to affix to their bicycle. Most bicycles are not stolen to be sold by the thief. Most are “borrowed” as a quick means of transportation and then abandoned. Most are eventually recovered but can not be returned as the owner can not be identified. Recovered bicycles with license stickers can easily be returned to the owner no matter which police jurisdiction recovers them.

Alarm Permit

On August 28, 2002, the Village of Norridge passed a false alarm ordinance. The purpose of the ordinance is to encourage alarm users and alarm companies to maintain the operational reliability and proper use of alarm systems. This will reduce or eliminate false alarm dispatch requests. Any residence or commercial business within the Village of Norridge that has a burglar alarm system monitored by an alarm company is required to register with the Alarm Administrator at the Norridge Police Department. The fee for a residence is $25.00, and a commercial business is $50.00. This fee is due annually on May 1st. Any residential home or commercial business with a monitored alarm system should contact the Norridge Police Department Alarm Administrator for a permit application and a copy of the ordinance. If you have any questions about the permits, fees or the ordinance, please contact Ann Zientara at 708-453-4770.


Solicitation is authorized by permit only, between the hours of 9a.m. and 7p.m. Monday through Saturday. No soliciting is permitted outside those hours, or on a Sunday or state or national holidays. Residents who desire not to be visited by solicitors may obtain a sticker at the Village Hall which states “No Solicitors Invited”. To obtain a solicitor’s permit, you must contact the Norridge Police Department, 708-453-4770. The fee of $50.00(per applicant) is required for a fingerprint and background check. Solicitor’s permits are issued for a period of two weeks per application request.

For information about the validity of solicitors or to determine if your Police department directly benefits from monies you contribute, call your Police department. The Department does not actively solicit donations.

Vacation House checks

The Norridge Police Department offers a vacation house check for residents who will be away from their homes for a few days or a few weeks. The service is not intended for unoccupied homes that are vacant and for sale. Please contact the Norridge Police Department at 708-453-4770 to request a vacation house check.

Tow Release Information

When a vehicle is towed by the Norridge Police Department, a release form is required from the Police Department to claim your vehicle at the tow company. Illinois State Law requires the Norridge Police Department and the towing company to establish legal proof of ownership and insurance coverage before releasing the vehicle to a legally licensed operator. To expedite the procedure, the following documentation should be ready when you come in to obtain the release:

  • Vehicle Title (or other documented proof of ownership if you don’t have the title)
  • Current valid registration for vehicle
  • Valid proof of insurance for the vehicle
  • Two (2) legally licensed drivers; One to drive to the tow facility and one to drive your vehicle. - They must show their valid drivers license at the time of the release.
  • The vehicle owner, as indicated by the title and registration, must be present to receive the release. If the owner is unavailable or incapacitated, a notarized letter or other legal document identifying the person to whom the vehicle is to be released can be accepted.

If your vehicle can not be driven and you are having it towed upon release, we need information about where it will be towed to. (The name, address and phone number of the body shop or repair facility.)

If you do not bring the required items, we will not issue you a release for the vehicle. Do not go to the tow company until you have obtained the release form. They will not release your vehicle without one.


When to use 911

The most important thing to remember about 911 is when to use it. It is not meant to be used to contact the police department about routine matters. If you dial 911 for a non emergency matter, you are tying up a line that could be needed in a real emergency.

An emergency is when IMMEDIATE police, fire department or paramedic assistance is necessary to protect life and property.

Some examples of 911 are:

  • to report a fire
  • to stop a crime
  • to save a life

Don’t call 911:

  • if the crime has occurred and the offenders are no longer on the scene
  • to report minor motor vehicle accidents
  • to obtain information from the police department
  • to speak with an officer
  • non emergency situations

For reporting non emergencies or need basic information, call 708-453-4770

How to use 911

When calling 911, do the following:

  • Give the location of the emergency, being as specific as possible
  • Specify the kind of emergency
  • If it is crime related, was there a weapon seen or implied
  • The number of persons involved along with a description of people, vehicle
  • Including license plate information and direction of travel
  • Keep information factual
  • Follow the instructions given to you by the dispatcher, and don’t hang up until they have all the necessary information or your life is in danger.

Dialed In Error and Hang Up Calls

One of the biggest problems 911 dispatchers deal with are dialed in error calls and hang up calls. With each of these, we must determine whether or not the call was made by accident or if a real emergency exists. To do this, we must send an officer to the caller’s location to make the determination. This takes our officers away from the real emergencies. This is especially a problem with cellular calls where the phones have a one button 911 feature. Many times this feature is pressed by accident while in a purse or pocket. Each owner of a cellular phone must take the time to understand the phone’s features and take the steps necessary to prevent these types of accidental calls from being made. One way to stop these types of calls is to lock your keypad.